- Yes, in any Membership you Can Booking & Make Your Reservation at any time During the year, our Terms of Booking is Prior You Travel for at least Two Weeks note.
* We do not Guarantee availability During Official Holidays and Christmas.

- After Purchasing the Membership You Can Book at any time by Filling the Reservation Form at least Two Weeks Prior Your Travel & Arrival Date.
* We do not Guarantee availability During Official Holidays and Christmas.

- You've Flexibility to Split Your Week Package into 4 Nights and 3 Nights.
- You've Flexible Package every Year used anytime of the year.
* This Offer Only For Week (7 Days) Subscribers Membership Package.

- No, You Can Choose a Different Place every Year, You've Free Exchange of Places within Selected Package Membership any Time.

- No, You Can't, You Must Commitment with Number of Days in your Membership Once a Year, But You Can Transfer of Unused Days to Next Year.

- Yes, You Can Use Your Package Days once Every Year for 10 Years and You Can Transfer of Unused Days to Next Year.

- Yes Of course, We Send You Pics of 3 Different Places (Hotels or Resorts or Chalets) Depend your Membership Package & You Choose the Better one Suitable with You, all Pictures and Full Details of Vacation Home Reach You Before You Arrival.

- We Provide Free Transportation for Platinum Membership Only, But This's Not Available for Silver or Gold Membership,
You Can Use Car Rental Service.
* Platinum's Member Must Notify us While Make Reservation and Note us.

- You Must Note us about Pets when You Doing Reservation so We Can Book a Suitable Place to Receive Pets.

- After Completing Your Reservation, We Send you Full Details and Address of the Vacation Home or Hotel or Resrot with the GPS Coordinates within Two Working Days after Reservation, Our Customer Service is following with You until Arrival.

- You Must Pass One Year of the last Trip Date Until You Can Booking again.

- We have More than +1000 Luxury Vacation Homes in Egypt and More than +1 Million interval Vacation Homes around the World, with our partners. Our Vacation Homes Rental is Ranging from Chalets, Villas, Hotels and Resorts Depending on the Type of Your Membership.

- You Can Book with us at any City, Place and Destination You Choose any time of the year, But it Should be listed under your Membership Program.

- Arrival Time Usually is after 12pm and Check-out Time is before 12pm,
You Can Arrange or Change Times when you Fill Reservation Form with Note.

- You Must Go on the Specified arrival Time to Receive the key with No Delay.
If you Change the arrival Time or Cancel your Reservation, Please Contact us.

- There is No any Extra or Hidden fees, You Only Pay Your Membership Fee at Once for 3 or 10 Years. But We don't have other expenses Related to additional Services or Entertainment During Your Vacation Trip.

- Do not Pay anything to any Person or Vacation Home Partner's outside our Web Site and You Should Contact us immediately.

- No Annual Fees or Maintenance Charges - All is Free of Charge.

- We are always Committed to Booking the Number of Days and individual Members in Your Membership Package, Your Reservation will Made on this Basis, You Must Commitment with the Number of Nights/Days/Members in Your Membership Package.
However, You can Make Purchase for Extra Nights/Days while Reservation and Pay Extra Fees for Each Extra Night.

- Yes, Of Course You Can Host Your Friends During the Period of Residence Depend the Number of Persons which allowed in Your Membership, But You Not allowed at all to Override the Number of Persons which Scheduled for Your Membership and You Must Commitment that to avoid Canceled Your Membership.

- We Can Provide a Breakfast for Gold and Platinum Membership Only in Some Selected Places, But This's Not Available for Silver Membership.
* You Must Notify us while Make Your Reservation and Note us.

- You can Cancel Your Reservation by Contact us at least 7 Days Before Arrival Date and the Number of Nights in your Vacation Membership Can be used again at any time. In Case of Canceling the Reservation in the period of 7 Days before the Arrival Date or after Arrival, The Reservation will be Confirmed and Not be Canceled & The Reserved Days Can not be Transferred to Next Year.

- You will Receive the leased unit with its movables and equipment attached to it on the Entry Date as a Guarantee for Use in a purpose To stay until the Date of Departure Mentioned above and shall be obliged to Refund it at the end of the period on the same Good Condition as it has Received.
You will be Held Responsible for any Damages of Appliances, Furnishings, Doors, Windows and Material Movables inside Our Vacation Home or Losses During the Period of Your Stay, it shall be Fully Responsible from the Entry Time until Your exit time from the Place of Residence.
Also You Shouldn't transfer or remove any movables or devices from our Vacation Home during the period staying, and whoever if Violates this shall Submit You to Legal Liability.
Accordingly, Your Membership shall be Suspended Till You Considered as Compensation for the Damages caused by the Misuse or Loses, We've to ask You for extra fees if any additional damages.
* Prohibited Use or Contravention of Laws & Regulations in Egypt.

- We always Support Our Customers as Possible and We Communicate with them Permanently for their Safety First and Enjoy thier vacation until they Finish it Safely, in Case of any Problem Please Contact us immediately.